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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin frsvdccaffn Sumlin

November 11, 2024

5  out of  5
rating by Robin frsvdccaffn Sumlin
"State Farm is great! I love when I work with Anita and she upstate my policies yearly. She is a great people person , easy to talk to , and make things simple while explaining my policies."
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John Bidlake

November 5, 2024

5  out of  5
rating by John Bidlake
"Brad Larson State Farm Insurance has always handled my insurance needs week.Anita in the office has been a detailed professional!"
We responded:
"Thank you for highlighting Anita’s dedication and professionalism. We’re so pleased to know that she’s been able to meet your expectations and assist with all your insurance needs. Your feedback means a lot, and we’re here whenever you need us! - Brad "
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david ford

November 5, 2024

5  out of  5
rating by david ford
"I have been with Brad Larson State Farm for over 4 years and my experience with them has been extremely positive. I have had two claim issues that were addressed promptly and professionally in the past few years by the staff. I recently added an additional car to my policy and all avenues to obtain the best possible rate and coverage were discussed."
We responded:
"We truly appreciate your loyalty over the past four years and are glad to hear that our team has been able to support you. It’s our goal to provide you with prompt and professional service, and we’re thrilled that you've felt well taken care of. Thank you for trusting us with your insurance needs! - Brad"
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kim jones

October 16, 2024

5  out of  5
rating by kim jones
"Talked to Michael Wagner a very informative and knowledgeable agent."
We responded:
"Thank you for the review, Kim! I’m glad Michael was able to help you. - Brad"
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Jason Fraley

October 2, 2024

5  out of  5
rating by Jason Fraley
"I’ve always had a great experience working with Brad. They make sure I’m covered and have nothing to worry about. Anita is also always super helpful and kind. Great team over there!"
We responded:
"Thank you, Jason, for sharing your positive experience with Anita & our team! We're so glad to hear that our team has been helpful and kind. We truly appreciate your trust in us and are always here to assist you whenever you need. Thanks for being a valued customer! - Brad"
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Peter Biery

October 1, 2024

5  out of  5
rating by Peter Biery
"Anita was such a delight on our phone meetings. She took time to talk me though everything and make sure I understood what I was signing up for. She didn’t push me into anything I didn’t need. At the end of the meeting I felt like I was well taken care of!"
We responded:
"Thanks, Peter! I’m thrilled you found Anita to be delightful. If you have any questions, please give us a call. - Brad"
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Kala Adkins

September 30, 2024

5  out of  5
rating by Kala Adkins
"Matthew from state farm was great. Polite and professional. Answering all the questions I had. His communication is excellent. I thought since my old insurance was raised I didn't have options for another insurance policy but I was wrong Matthew really took care of me and husband. Gave us a great bundle I honestly am happy about this insurance! 10/10 would really recommend."
We responded:
"Thank you, Kala! I’m thrilled you had a fabulous time with my team, especially Matthew. Please give us a call if you have any questions. - Brad"
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maw5510

September 9, 2024

5  out of  5
rating by maw5510
"Michael is very responsive/open to explaining"
We responded:
"Thank you! I’m thrilled you had an amazing time working with Michael; he explained all the details clearly. If you have any questions, please let us know! - Brad"
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linda donohew

August 28, 2024

5  out of  5
rating by linda donohew
"Very helpful with all steps! Quick , easy and always friendly!"
We responded:
"Hi Linda- Always happy to help, and thank you so much for taking the time to leave us a raving review!! Brad"
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Kristen Foreman

August 13, 2024

5  out of  5
rating by Kristen Foreman
"Excellent service at this Bay Village, OH State Farm Agency! This team always takes care of our insurance needs very quick:)!"
We responded:
"Thank you, Kristen, for sharing your experience! I’m thrilled you received an excellent service with my team. I’m glad we could help quickly! - Brad"
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Joyce Mraz

July 26, 2024

5  out of  5
rating by Joyce Mraz
"If your interested in a fair & very reasonable price for house & car insurance, I highly recommend Brad Larsen State Farm Insurance Co. I worked with Anita, who was very efficient, knowledgeable & courteous. She saved me quite a bit of money in comparison to the amount I had been paying for a comparable policy in Las Vegas. I am very pleased with the outcome of doing business with Brad’s wonderful, knowledgeable & great staff. I feel blessed! Thank you all!😘"
We responded:
"Joyce, thank you for your kind words. I’m thrilled you had an amazing experience working with Anita, and she provided efficient and knowledgeable service. If you have any questions about your coverage, please let us know! - Brad"
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Tony Bebie

June 12, 2024

5  out of  5
rating by Tony Bebie
"Anita Laird and Brad Larsen’s agency is great. Help keep all my drivers insured"
We responded:
"Thank you, Tony! I’m glad to hear that my office has been able to help keep all your drivers insured. If you need further assistance or have any questions, please don't hesitate to reach out. We're here to help! - Brad"
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puppyxion

June 10, 2024

5  out of  5
rating by puppyxion
"Anita k. Laird help me with my insurance policy, she is very polite knowledgeable and explain to me all the details thank you Anita. You are the best."
We responded:
"Thank you for your kind words! I’m thrilled to hear that Anita K. Laird provided you with polite, knowledgeable service and explained all the details of your insurance plan. We agree; Anita is fantastic! If you have further questions or need assistance, please don't hesitate to reach out. We're here to help! - Brad Thank you for your kind words! I’m thrilled to hear that Anita K. Laird provided you with polite, knowledgeable service and explained all the details of your insurance plan. We agree; Anita is fantastic! If you have further questions or need assistance, please don't hesitate to reach out. We're here to help! - Brad Thank you for your kind words! I’m thrilled to hear that Anita K. Laird provided you with polite, knowledgeable service and explained all the details of your insurance plan. We agree; Anita is fantastic! If you have further questions or need assistance, please don't hesitate to reach out. We're here to help! - Brad "
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Mark Bregar

June 3, 2024

5  out of  5
rating by Mark Bregar
"Very happy with the service I receive from Brad Larson and his staff at State Farm in Bay Village. Thorough in their work; timely in their communication."
We responded:
"Thank you for your kind words, Mark! I’m delighted you're pleased with my team's service. We want you to know that we strive to be thorough in our work and timely in our communication. Please don't hesitate to reach out if you need anything else. We're here to help! - Brad"
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Metallum Messiah

May 29, 2024

5  out of  5
rating by Metallum Messiah
"Anita is super friendly and helpful as always! Absolutely a joy working with her. Highly recommend her and this company for any insurance needs. Easily plan on sticking with them for life! 💙"
We responded:
"Thank you for sharing your experience with my office! I’m thrilled that Anita has been super friendly and helpful, working with her has been a joy. I can’t wait to share your kind words with her. If you need any assistance, please don’t hesitate to reach out. - Brad"
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Barnita James-Graves

May 25, 2024

5  out of  5
rating by Barnita James-Graves
"All the employees at Brad Larson State Farm Insurance are A1 with me they take care of all my needs and answer all the questions that I have and I'm a person with many questions I appreciate each of you for all the hard work that you do for us customers"
We responded:
"Hi Barnita! Thank you so much for your wonderful review! We are thrilled to hear that you are satisfied with our service and that our team has been able to meet your needs and answer all your questions. Your appreciation means a lot to us. We are dedicated to providing excellent service to our customers, and your kind words motivate us to continue working hard. Thank you for choosing Brad Larson State Farm Insurance. We look forward to continuing to serve you! - Brad"
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Matthew Krajcik

May 20, 2024

5  out of  5
rating by Matthew Krajcik
"Very positive experience working with Brad and Anita."
We responded:
"Thank you, Matthew, for sharing your experience with Anita and me. We are thrilled to have provided you with care. If you need assistance, please don’t hesitate to reach out. - Brad"
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Steve Back Roads

May 15, 2024

5  out of  5
rating by Steve Back Roads
"Anita Laird was awesome! She went over everything I could think of and things I did'nt. I feel very secure in the changes I've made, thanks to Anita and Brad! Again thank you for all ya'll do."
We responded:
"Thank you so much for taking the time to share your positive experience with Anita Laird and our team at Brad Larson State Farm Agent. We're thrilled to hear that Anita provided you with exceptional service and took the time to address all your concerns, even those you hadn't initially considered. Ensuring our clients feel secure and well-informed about their insurance decisions is always our top priority. We truly appreciate your trust in us and your kind words. If you ever have any further questions or need assistance, please don't hesitate to reach out. - Brad"
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Shelby Fisher

May 1, 2024

5  out of  5
rating by Shelby Fisher
"Anita called me to touch base after being with State Farm for a year and let me tell you…..she is AMAZING. Insurance is horrifically boring to me and I never understand it BUT she explained everything thoroughly and made me feel comfortable asking questions. Now I also know that I have great car insurance - something that I always just hoped for/assumed I had. Anita, you rock."
We responded:
"Shelby, it's fantastic to hear about your positive experience with Anita! Understanding insurance can be daunting, but having someone like Anita to guide you through the process can make all the difference. Thank you for your kind words. I agree—Anita rocks! If you have any questions or need help, please don't hesitate to reach out. - Brad"
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Jarett Weger

April 2, 2024

5  out of  5
rating by Jarett Weger
"Had a wonderful and productive meeting thanks to Anita Laird. She is very informative and personable to work with, will be looking forward to our next meeting."
We responded:
"Response to Jarrett Weger: Thank you for your feedback, Jarett! We're thrilled to hear that you had a productive meeting with Anita. It's fantastic knowing she provided you with informative and personable service. If you have any questions or need help, please don't hesitate to reach out. We're here to help! - Brad"
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Linda Darlene Morgan

March 6, 2024

5  out of  5
rating by Linda Darlene Morgan
"Courteous, efficient and all around great contact for insurance help. Thank you Natasha!"
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Natasha provided you with courteous and efficient service for your insurance needs. Our team takes great pride in delivering exceptional service to our customers, and it's wonderful to know that Natasha exemplified this while working with you. We appreciate your trust in us and look forward to serving you again in the future. -Brad"
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Jack Gregg

March 1, 2024

5  out of  5
rating by Jack Gregg
"I had a specific request for information regarding my homeowners policy. Shannon provided the information I needed timely, accurately and efficiently. I appreciated her help."
We responded:
"Thank you for sharing your experience with us! We're delighted to hear that Shannon was able to assist you promptly and effectively with your home insurance. Providing timely and accurate information is a priority for us, and we're thrilled that Shannon delivered on that commitment. We'll be sure to pass along your kind words to her. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you!"
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syvonna Tate

February 20, 2024

5  out of  5
rating by syvonna Tate
"Natasha was very helpful in winding me with my insurance policy set up.She was knowledgeable,patient, and took the time to meet my needs.I reached out to her months back but was undecided on what I wanted I recently reached out to her and she was just as nice and cheer as before. Thanks Natasha for everything. Highly recommended"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Natasha provided you with exceptional service and went above and beyond to meet your insurance needs. Natasha takes great pride in her work and your kind words serve as a testament to her dedication and professionalism. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again. - Brad"
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Justin Early

January 9, 2024

5  out of  5
rating by Justin Early
"Great insurance and great people"
We responded:
"Hi Justin, I appreciate you allowing our team to assist with your insurance needs. It's a great day when our Good Neighbors are happy! - Brad"
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Mike Callahan

January 9, 2024

5  out of  5
rating by Mike Callahan
"The lady who answers your phone is fantastic!! Very nice and positive. Thank you 1-9-24 for reference 9am"
We responded:
"Thank you for your positive feedback, Mike! I am thrilled that you had a great experience. Our team aims to provide a friendly and upbeat service to all our customers. - Brad"