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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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NaChelle Buyck

March 20, 2025

5  out of  5
rating by NaChelle Buyck
"Anita was an absolute pleasure to work with. She was friendly, knowledgeable, extremely personable and I was comfortable working with her. If you’re looking for home, auto and or life insurance, Anita is the person I suggest work with."
We responded:
"NaChelle, we’re thrilled to hear about your great experience with Anita! 🌟 Providing friendly, knowledgeable service is exactly what we aim for, and we’re so glad you felt comfortable working with her. Thank you for recommending Anita and our team—if you need anything else, we’re always here to help! - Brad"
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Adrianne scheurman

March 18, 2025

5  out of  5
rating by Adrianne scheurman
"Have been with this agency for many years and they are all wonderful! Bought new wheels and Shannon helped me convert coverage in just a matter of minutes. Had my new ID card almost immediately. Thanks."
We responded:
"Adrianne, thank you for your long-time trust in our agency! We're so glad Shannon could help make your coverage update quick and easy, and that you received your new ID card promptly. We appreciate you choosing us for your insurance needs and are always here to assist you! - Brad"
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Tyrone Gaston Sr.

February 21, 2025

4  out of  5
rating by Tyrone Gaston Sr.
"Great rates ,and insured my 2019 KIA Sportage when all other companies refused to insure KIA's"
We responded:
"Tyrone, thank you for taking the time to send us your review, we greatly appreciate your feedback! Thank you for your time and your business! Brad"
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Superjuj

February 7, 2025

5  out of  5
rating by Superjuj
"mike is the man"
We responded:
"Thank you for your review! We’re thrilled to hear that Mike made a great impression. Our team at Brad Larson State Farm Agency is always here to provide exceptional service. Let us know if there’s anything else we can do for you! - Brad "
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JoAnn Clark

January 30, 2025

5  out of  5
rating by JoAnn Clark
"Prompt, professional and very friendly service! Shannon and staff are always helpful and proactive in responding to inquiries:)"
We responded:
"Thank you so much for your wonderful feedback, JoAnn! It truly warms our hearts to know that you had a positive experience with our service. Our team knows great service goes beyond the coverage you receive. We appreciate you choosing us for your insurance needs!"
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Patricia Butler

December 6, 2024

5  out of  5
rating by Patricia Butler
"Always do helpful!"
We responded:
"Thank you for your kind words, Patricia! We’re delighted to hear that you’ve found our team to be helpful. Providing exceptional service is always our priority. Please don’t hesitate to reach out if there’s anything we can assist you with in the future! - Brad"
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Jim Laird

December 5, 2024

5  out of  5
rating by Jim Laird
"Would give 6 stars if possible. Have been long-time customers and would not consider going elsewhere. Brad and his office always take care of us and are efficient, friendly and proactive. Morgan is awesome."
We responded:
"Wow, Jim, thank you so much for your incredible review and for being such a loyal customer! It truly means a lot to us that you value the service our team provides. We're thrilled to hear that you find us efficient, friendly, and proactive—it's exactly what we strive for every day. We'll be sure to pass along your kind words to Morgan, who will be delighted to know she's made such a positive impact. We're grateful for your trust and look forward to continuing to serve you for many years to come! - Brad"
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Robin frsvdccaffn Sumlin

November 11, 2024

5  out of  5
rating by Robin frsvdccaffn Sumlin
"State Farm is great! I love when I work with Anita and she upstate my policies yearly. She is a great people person , easy to talk to , and make things simple while explaining my policies."
We responded:
"Thank you, Robin! We're thrilled to hear you’ve had such a positive experience working with Anita. She's truly dedicated to making insurance simple and personalized, so it’s great to know you appreciate her approach. We look forward to continuing to serve your insurance needs and helping you feel secure with State Farm! - Brad"
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John Bidlake

November 5, 2024

5  out of  5
rating by John Bidlake
"Brad Larson State Farm Insurance has always handled my insurance needs week.Anita in the office has been a detailed professional!"
We responded:
"Thank you for highlighting Anita’s dedication and professionalism. We’re so pleased to know that she’s been able to meet your expectations and assist with all your insurance needs. Your feedback means a lot, and we’re here whenever you need us! - Brad "
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david ford

November 5, 2024

5  out of  5
rating by david ford
"I have been with Brad Larson State Farm for over 4 years and my experience with them has been extremely positive. I have had two claim issues that were addressed promptly and professionally in the past few years by the staff. I recently added an additional car to my policy and all avenues to obtain the best possible rate and coverage were discussed."
We responded:
"We truly appreciate your loyalty over the past four years and are glad to hear that our team has been able to support you. It’s our goal to provide you with prompt and professional service, and we’re thrilled that you've felt well taken care of. Thank you for trusting us with your insurance needs! - Brad"
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kim jones

October 16, 2024

5  out of  5
rating by kim jones
"Talked to Michael Wagner a very informative and knowledgeable agent."
We responded:
"Thank you for the review, Kim! I’m glad Michael was able to help you. - Brad"
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Jason Fraley

October 2, 2024

5  out of  5
rating by Jason Fraley
"I’ve always had a great experience working with Brad. They make sure I’m covered and have nothing to worry about. Anita is also always super helpful and kind. Great team over there!"
We responded:
"Thank you, Jason, for sharing your positive experience with Anita & our team! We're so glad to hear that our team has been helpful and kind. We truly appreciate your trust in us and are always here to assist you whenever you need. Thanks for being a valued customer! - Brad"
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Peter Biery

October 1, 2024

5  out of  5
rating by Peter Biery
"Anita was such a delight on our phone meetings. She took time to talk me though everything and make sure I understood what I was signing up for. She didn’t push me into anything I didn’t need. At the end of the meeting I felt like I was well taken care of!"
We responded:
"Thanks, Peter! I’m thrilled you found Anita to be delightful. If you have any questions, please give us a call. - Brad"
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Kala Adkins

September 30, 2024

5  out of  5
rating by Kala Adkins
"Matthew from state farm was great. Polite and professional. Answering all the questions I had. His communication is excellent. I thought since my old insurance was raised I didn't have options for another insurance policy but I was wrong Matthew really took care of me and husband. Gave us a great bundle I honestly am happy about this insurance! 10/10 would really recommend."
We responded:
"Thank you, Kala! I’m thrilled you had a fabulous time with my team, especially Matthew. Please give us a call if you have any questions. - Brad"
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maw5510

September 9, 2024

5  out of  5
rating by maw5510
"Michael is very responsive/open to explaining"
We responded:
"Thank you! I’m thrilled you had an amazing time working with Michael; he explained all the details clearly. If you have any questions, please let us know! - Brad"
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linda donohew

August 28, 2024

5  out of  5
rating by linda donohew
"Very helpful with all steps! Quick , easy and always friendly!"
We responded:
"Hi Linda- Always happy to help, and thank you so much for taking the time to leave us a raving review!! Brad"
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Kristen Foreman

August 13, 2024

5  out of  5
rating by Kristen Foreman
"Excellent service at this Bay Village, OH State Farm Agency! This team always takes care of our insurance needs very quick:)!"
We responded:
"Thank you, Kristen, for sharing your experience! I’m thrilled you received an excellent service with my team. I’m glad we could help quickly! - Brad"
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Joyce Mraz

July 26, 2024

5  out of  5
rating by Joyce Mraz
"If your interested in a fair & very reasonable price for house & car insurance, I highly recommend Brad Larsen State Farm Insurance Co. I worked with Anita, who was very efficient, knowledgeable & courteous. She saved me quite a bit of money in comparison to the amount I had been paying for a comparable policy in Las Vegas. I am very pleased with the outcome of doing business with Brad’s wonderful, knowledgeable & great staff. I feel blessed! Thank you all!😘"
We responded:
"Joyce, thank you for your kind words. I’m thrilled you had an amazing experience working with Anita, and she provided efficient and knowledgeable service. If you have any questions about your coverage, please let us know! - Brad"
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Tony Bebie

June 12, 2024

5  out of  5
rating by Tony Bebie
"Anita Laird and Brad Larsen’s agency is great. Help keep all my drivers insured"
We responded:
"Thank you, Tony! I’m glad to hear that my office has been able to help keep all your drivers insured. If you need further assistance or have any questions, please don't hesitate to reach out. We're here to help! - Brad"
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puppyxion

June 10, 2024

5  out of  5
rating by puppyxion
"Anita k. Laird help me with my insurance policy, she is very polite knowledgeable and explain to me all the details thank you Anita. You are the best."
We responded:
"Thank you for your kind words! I’m thrilled to hear that Anita K. Laird provided you with polite, knowledgeable service and explained all the details of your insurance plan. We agree; Anita is fantastic! If you have further questions or need assistance, please don't hesitate to reach out. We're here to help! - Brad Thank you for your kind words! I’m thrilled to hear that Anita K. Laird provided you with polite, knowledgeable service and explained all the details of your insurance plan. We agree; Anita is fantastic! If you have further questions or need assistance, please don't hesitate to reach out. We're here to help! - Brad Thank you for your kind words! I’m thrilled to hear that Anita K. Laird provided you with polite, knowledgeable service and explained all the details of your insurance plan. We agree; Anita is fantastic! If you have further questions or need assistance, please don't hesitate to reach out. We're here to help! - Brad "
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Mark Bregar

June 3, 2024

5  out of  5
rating by Mark Bregar
"Very happy with the service I receive from Brad Larson and his staff at State Farm in Bay Village. Thorough in their work; timely in their communication."
We responded:
"Thank you for your kind words, Mark! I’m delighted you're pleased with my team's service. We want you to know that we strive to be thorough in our work and timely in our communication. Please don't hesitate to reach out if you need anything else. We're here to help! - Brad"
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Metallum Messiah

May 29, 2024

5  out of  5
rating by Metallum Messiah
"Anita is super friendly and helpful as always! Absolutely a joy working with her. Highly recommend her and this company for any insurance needs. Easily plan on sticking with them for life! 💙"
We responded:
"Thank you for sharing your experience with my office! I’m thrilled that Anita has been super friendly and helpful, working with her has been a joy. I can’t wait to share your kind words with her. If you need any assistance, please don’t hesitate to reach out. - Brad"
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Barnita James-Graves

May 25, 2024

5  out of  5
rating by Barnita James-Graves
"All the employees at Brad Larson State Farm Insurance are A1 with me they take care of all my needs and answer all the questions that I have and I'm a person with many questions I appreciate each of you for all the hard work that you do for us customers"
We responded:
"Hi Barnita! Thank you so much for your wonderful review! We are thrilled to hear that you are satisfied with our service and that our team has been able to meet your needs and answer all your questions. Your appreciation means a lot to us. We are dedicated to providing excellent service to our customers, and your kind words motivate us to continue working hard. Thank you for choosing Brad Larson State Farm Insurance. We look forward to continuing to serve you! - Brad"
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Matthew Krajcik

May 20, 2024

5  out of  5
rating by Matthew Krajcik
"Very positive experience working with Brad and Anita."
We responded:
"Thank you, Matthew, for sharing your experience with Anita and me. We are thrilled to have provided you with care. If you need assistance, please don’t hesitate to reach out. - Brad"
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Steve Back Roads

May 15, 2024

5  out of  5
rating by Steve Back Roads
"Anita Laird was awesome! She went over everything I could think of and things I did'nt. I feel very secure in the changes I've made, thanks to Anita and Brad! Again thank you for all ya'll do."
We responded:
"Thank you so much for taking the time to share your positive experience with Anita Laird and our team at Brad Larson State Farm Agent. We're thrilled to hear that Anita provided you with exceptional service and took the time to address all your concerns, even those you hadn't initially considered. Ensuring our clients feel secure and well-informed about their insurance decisions is always our top priority. We truly appreciate your trust in us and your kind words. If you ever have any further questions or need assistance, please don't hesitate to reach out. - Brad"